GameFilm® Consultants provides clients with state of the art reporting online.  It is available 24 hours a day 7 days a week through our online portal. This system allows our clients to run comprehensive reports which provide them with clear answers and conclusions. We partner with our clients to customize a survey that will lend itself to the most accurate data possible.  This systems ease of use and convenience has led to rave reviews from our clients. At their fingertips they can spot trends within their culture and quickly adjust to improve performance. Our experience is unsurpassed in the industry, and has led to referral business for our organization.   

Types of Shops:

Incentive/Reward Shops

Competitive Shops

Product/Merchandising Positioning Validation Shops

Integrity Shops

Sales and Service Measurement Shops

Product/Inventory Audit

Types of Reports available: 

Individual shop reports
Ranking Reports
Company Overview Reports
Trending Reports
Manager Reports
Annual Reports
Graph Reports
Question detail reports
Location Reports
Demographic Reports
Answer summary reports
**All reports available in PDF, Web, and Excel formats**

"Is your data reliable, timely, and actionable?"

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GameFilm® Consultants is the originator of reality-based video and training for the business world. Since the early 90’s, Game Film® Consultants has successfully installed programs into hundreds of businesses nationwide.  

We provide GameFilm® analysis, highlight reels, and critical coaching to fine tune and enhance your team’s performance. Our expertise provides our clients with the skills to get the best use out of this cutting edge training tool. We train your management team to utilize film, this results in enhanced performance, and leads to improved customer experience scores.

"Seeing is believing"

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Our phone analysis is rock solid. Our objective reports are supported by our digitally recorded phone evaluations delivered via our online system. Our clients can listen to their calls, confirming our analysis, and view online reports 24/7.

"Do you hear what your customers hear?"

Web surveys or IVR provide our clients with insight into their customers’ experience, (good or bad) so that they can make quick adjustments to improve. Using a web address or toll free phone number printed at the bottom of your customers' receipts, they are able to provide instant feedback on their latest visit to your location. Our direct customer feedback surveys are delivered using the same online portal that our clients receive their phone and written evaluations. When blended with traditional measurement tools these surveys provide our clients with one more way to “own their customers experience”.   

"Do you know what's important to your customers?"

 

Using competitive data we can offer benchmarking reports. With so many ways to measure the overall customer experience, we are able to provide detailed and thorough analysis to our clients.   We help our clients to more fully understand what all the quantitative data means.  With this in depth analysis they can stay ahead of the curve within their respective industries. 

"Who's the leader of the pack in your industry?"

Contact us for a complimentary demo