GameFilm® Consultants
Headquartered in Austin, TX GameFilm® Consultants has been in business since 1992 with a focus on the complete customer experience. We provide our many clients with a real look at their level of service and retail performance through our market research and mystery shopping. We are the leader in the industry, focused on the latest technology available, with our online customer satisfaction reporting and our video capabilities. We pride ourselves on the relationships we build with our clients, enabling us to become true vendor partners.
GameFilm® is a founding member of the MSPA (Mystery Shopping Providers Association) and our president, Renee DeSantis, held a Board of Directors position for this industry leading organization from 2006-2008
- Our scheduling organization currently schedules more than 60,000 shops per month with more than 50 schedulers.
- If you're uncertain about whether mystery shopping can increase your customer satisfaction and loyalty, we recommend you find out more about industries that use mystery shopping or examine our secret shopping demo.
- Our shopper database is the largest and most skilled available. With a current headcount exceeding 200,000, we have access to the most skilled shoppers in the country.
- Our mystery shopping case studies and market research testimonials attest to the value of our achievements. See what our clients say about us!
